10 Best Ways To Start Conversation With A Patient

10 Best Ways To Start Conversation With A Patient
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It’s not easy finding the words to say to a sick person. Of course, it requires courtesy and kindness that make a patient feel satisfied. Your selection of words should be hopeful that brings a smile to the face of an ill or injured person. 

The most common used beginning is ;

  1. Hey, good morning. How are you?

Here, How are you? is just a casual greeting, and yes, that’s fine. How are you? isn’t necessarily seen as an inquiry into a person’s health, it’s more of a general greeting.

If you are getting into a deep conversation, or know the person’s medical history, you might ask with more depth and concern.

Normally we use How are you? as a greeting.

Other extended formats are:

  1. How are you today? 

It’s also considered as a general greeting, however to a patient in the ward or admitted to the hospital, it can be a starter conversation, asking about the patient’s well-being. 

Another format is:

  1. How are you today? Better than before?

Now it is purely a starter conversation, asking about the patient’s well-being. 

Next, it’s a slightly friendlier approach.

  1. Hey, how are you?  Everything would be fine.

If we know the patient for a while, we may use this as the conversation starter and make the patient feel much more comfortable rather than asking about the patient’s condition.

Up next, is a Very much greeting conversation starter. 

  1. Hello, I hope you’re fine.

It is mostly a greeting format. Native English speakers take it as a greeting. However, the patient can initiate with his details or can be considered as a greeting as well.

A friendlier approach. 

  1. Hey, Hope you are doing well. This is ok too.

Here we are not asking for the patient’s details. This is a conversation starter and makes the patient feel comfortable.

Asking directly about the patient’s wellbeing.

  1. Are you feeling better?

It’s more direct and obviously asking for the details, how the patient feels.

Moving on,

  1. How are you feeling?

Now, this can be a conversation starter after the greetings. This is one of the most used phrases among doctors and nurses. However, it lacks a bit of connectivity with the patient. Doesn’t build a good rapport with the patient.

An improved version but builds a good rapport with the patient.

  1. How do you feel?

Subtle alteration to How are you feeling?  Perhaps with a powerful twist and generates a deeper connection with the patient. How do you feel? Makes it feel a bit more personal and develops an understanding of our patients; insights into the physical and the emotional qualities of health and well-being.

A more professional native speaker-like approach.

  1. I’m so sorry this has happened and you feel awful. What can I do?

Here, we express our empathy first. And then, showing our willingness to help.  So, this might be the question a patient would like to hear from you.


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