OET Listening Bits 16

When do communication errors tend to occur more frequently?

A) During medication administration and investigations

B) At the time of discharge and online conversation

C) Amidst duty adjust and disturbances


C) Amidst duty adjust and disturbances


In summary, the supervisor’s message emphasizes the importance of effective communication throughout a patient’s hospitalization, especially during shift changes, patient discharge, and online conversations. These moments are prone to communication errors due to the complexity of the information being exchanged, interruptions, and the potential lack of face-to-face interaction. Therefore, it’s crucial for nurses to be particularly vigilant and mindful during these times to ensure quality care and patient satisfaction.



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